Hi,
after a vmware upgrade from version 3.5 to version 5.0 I have the following error on backup exec 2012 vray (the media server is a windows 2003):
V-79-57344-38727 - Backup Exec failed to collect the necessary metadata for virtual machine '\(DC)Datacenter(DC)\vm\_esx01_win2k3-x64-srv-mail' to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.
After the upgrade I have reinstalled the vmware tools and after that I have uninstalled and reinstalled the backup exec windows agent.
The guest server is a windows 2003 with exchange 2007. I have the same error on other windows servers (about 5 or 6 servers).
On the guest machine I have not any errors on the events... just some info (in italian) from BeVssProvider (event id 0):
Impossibile trovare la descrizione dell'ID evento ( 0 ) nell'origine ( BeVssProvider ). Il computer locale potrebbe non disporre delle necessarie informazioni nel Registro di sistema o dei file DLL necessari per visualizzare messaggi da un computer remoto. Utilizzare /AUXSOURCE= flag per recuperare la descrizione. Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico. Le seguenti informazioni sono parte dell'evento: Service stopped.
I have a valid subscription contract so I can upgrade to 2014..
Thank you for any help.