BE2014 SP1 unable to backup all drives (disk partitions) of Virtual Machine when using VMware Agent

Hi Everyone,

Below is the environment:

      Backup Exec 2014 SP1

      OS: Windows 2008 R2

      VMware: 5.5 update 2

      VM OS: Windows 2008 std. SP2

Settings: The VM is a file server with around 22 disk partitions inside.

Now, my problem is:

• When I perform a VMware backup of the said VM, BE2014 can only backed-up upto 9 disk partitions. The remaining disk is not included in the backed up.
• If I perform a direct backup of the VM, I can access and backed up all the disk partitions.

Does anyone encountered this scenario?

Regards,

Ado