Symantec product support on Microsoft Azure
I need a solution Is Symantec Endpoint Encryption and Altiris (AMS/CMS) supported on Microsoft Azure platform? If yes, is there a documentation for the same?If no, is there any roadmap that anyone is...
View ArticleSEPM Virtual client is showing Offline
I need a solution I have a SEPM 12.1 & client is windows server 2012(virtual machine) since last three days its not getting update with AV definition & showing Offline in SEPM Consol . I have...
View ArticleRegarding SQL server db while upgrading SEPM RU5 to RU6
I need a solution Hi,My SEPM db server (MSSQL server) is having connection with two more database server which are replicating the sepm db. So do i need to disconnect all outside db connections before...
View ArticleFile scanning within compressed files
I need a solution HelloI am wondering regarding the ability of the Symantec Messaging Gateway to detect Executbles and Macro documents within archives.1. Which file types the SMG is able to identify...
View ArticleMedium changer not getting detected.
I need a solution Hi All,Need help. I am configuring two new media servers, the tape library is scalar i6000 with HP LTO5 tape drives. I have done the zoning of the tape drives with the media servers...
View ArticleIRON.DB File Interacting with exe files which are under exception policy
I need a solution I have applied exceptions of one of applicaiton in symantec and policy is synched with the endpoint so exclusions are in place.while running the process monitor I am still seeing the...
View ArticleSAP Oracle database locked
I need a solution Hi,One of my customer having issue where backup exec 2014 locked their SAP Oracle database.Two weeks ago, I just upgrade their backup exec from 2010 R3 to 2014. There are no problem...
View ArticleExchange DAG Backup performance
I need a solution We are using Backup Exec 2010 to backup an Exchange 2010 DAG. Two of the DAG nodes are located on the same LAN as the backup server and the job goes to a tape library.One of the DAG...
View ArticleGRT restore of GPT formatted VMDK disk
I need a solution hiwe have problem with restoring Files from tape. (VMWare backup) backup is running in SAN-Transport mode (backup jobs are successfull) Backup Destination is on Tape (D2T) but when...
View ArticleForgot Password does not work (v.12.1.5)
I need a solution Hi Experts !Can someone help me how to reset forgotten password, as mentioned in the forum I did not receive any email. Also I verified the mailConfig.properties everything is...
View ArticleResource created on single node
I need a solution Hi Guys,I configured VCS Clustered on single node and my requirement if resaouce going offline or terminated VCS should try to online it.i set the resfault file but no luck please...
View ArticleThere are no media server with credentials to the storage server
I need a solution Hi Guys,we need help from someone who has experience with Netbackup 7.6.0.4 and HP StoreOnce 6500 OST/Catalyst :- We have operational Master server (NBMS) and one Media server...
View ArticleSIC vShield vs Network Performance
I need a solution Hi everyone !I and my customer are deploying a Shared Inside Cache and we are wondering wether using vShield or not.Are they differences in term of performance between SIC vShield...
View ArticleHow to view USB device log Symantec endpoint Protection small business 2013
I need a solution Hello everyone,I need to see USB log control in Symantec endpoint protection small business 2013, especially when i plug in or plug out a USB device,anyone know how to do it?,thanks...
View ArticleFull System Recovery Stuck at Queued ERROR_INVALID_HANDLE
I need a solution Hi,Any help from our experienced members here will be very much appreciated.Setup: Fresh install of BE 2015 on Windows Server 2008 R2 Standard. Clients have the same OS.Issue: Full...
View ArticleUSB Drive should auto scan when pluged
As many virus are getting into the system through USB drives, it should be the best feature if usb gets auto scan and virus can be eliminate.And user can also get awareness about the virus in his/her...
View ArticleReports for Endpoint Status: Up-to-date, Out-of-date, Offline and Disabled
There should be an option to generate report or schedule report of Endpoint status that is on console dashboard, report of Up-to-date, Out-of-date, Offline and Disabled.To get these reports we have to...
View ArticleExport Client Inventory with PC Serialnumber - embedded DB
I need a solution Hello,i want to export our clients to a list. We use the embedded DB.I need the client name as well as the pc serial number.Do you have an idea how to get this export?Thanks
View ArticleUpgrade issue in ITMS 7.6
I do not need a solution (just sharing information) A known issue "ITMS upgrade to 7.6 and later fails on the server where the latest Migration Wizard is already installed" is documented at the...
View ArticleLIMITS JOBS PER POLICY
I need a solution Hi,I ran a policy containig some paths in backup selections. Then after sometime I got that I have missed some paths to be added in backup selections of the same policy.The policy...
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